Our 9-Point Quality Charter


1. Fairness and honesty
We never invent fake members or profiles to artificially boost our member numbers.

2. Moderation of profiles
We check all profiles and personal ads posted on the website, and will reject or modify any that are inappropriate, defamatory or otherwise not in the spirit of the service.

3. Moderation of photos
We check all photos posted on the website, and will reject or modify any that are inappropriate, defamatory or otherwise not in the spirit of the service.

4. Third-party service
We never ask any third party to invent members or create fake profiles to artificially boost our member numbers.

5. Commercial offers
We do not mislead you into paying for services. All paid-for services or features are marked as such, and the cost is indicated clearly. A list of all paid-for services can be seen on the site.

6. Advertising
We do not accept advertising from, or engage in other commercial relationships with, online or traditional companies that are not in keeping with the image and principles of the site.

7. Correspondence with members
We do all we can to ensure that your experience is trouble-free. You can block particular members if you do not wish to be contacted by them and, if a member's behaviour is causing offence, we will investigate and may permanently remove their membership.

8. Your privacy
We will not give other members access to personal data such as your cell phone number or personal email address.

9. Data protection
Your trust is our most important asset, so we are very serious about protecting your privacy. Your personal data is protected from unauthorised access by secure encryption, and from unauthorised use by the Data Protection Act.